Hawaii Seal

Hawaii

state commissioner

Gordon Ito

STATE phone
(808) 586-2790
STATE LICENSE DIVISION ADDRESS

Hawaii Insurance Division

Address

P.O. Box 3614

Honolulu, Hawaii, 96811

Appointments & Terminations

Required to report appointments?

Yes

Permits Just-in-time (JIT) appointments?

Yes

Initial appointment deadlines

Within 15 days of contract execution or first business submission

Initial appointment deadline rule

Appointments must be submitted within 15 days of the date the agent/agency contract is executed or the first piece of business is submitted to the carrier

Can be processed via nipr?

Yes

Fees for appointing a resident agency or individual?

No fee

Appoint agencies?

Yes

Agency appointment covers affiliated producers?

No

Adjuster appointments via NIPR?

No

Appointment effective date can be specified?

Yes

Appointment effective date rule

Must be no more than 15 days old from the current date.

State requires appointment renewal?

No, perpetual

Appointment renewal fee

No fees

Licenses require appointment or affiliation?

No

State terminates appointment if license expires?

Yes

Terminations processed via NIPR?

Yes

Termination reasons

Voluntary termination; inadequate production; cancelled by general agent; death; company defunct or liquidation; agent moved; appointed in error

Termination date can be specified by carrier?

Yes

Termination Effective date rule

Must not be more than 15 days old from the current date

Termination notes

All termination transactions terminate all lines of authority between appointee and appointer, even if only one line is requested to be terminated

Termination fee

No fee

Allows carriers to terminate the appointment if license has expired?

No

Can a not-for-cause termination notice be emailed?

Notices must be mailed

Licensing

Initial individual new license fee

Resident New License Insurance Producer $150 or $200 depending on license and expiration dates
Nonresident New License Insurance Producer $225 or $300 depending on license and expiration dates

License renewal fee

Resident Renewal Insurance Producer: $100 Resident Renewal Personal Lines Broker: $90 Resident Renewal Insurance Producer: $150 Resident Renewal Surplus Lines Broker: $90

When does the resident individual producer license renewal period begin?

106 days before expiration

What is the resident individual producer license renewal date?

16th day of birth month every 2 years in odd or even year based on month of birth

Late renewal or reinstatement period for resident individual producer license?

Late renewal allowed for 30 days after expiration

When does the nonresident individual producer license renewal period begin?

106 days before expiration

What is the nonresident individual producer license renewal date?

16th day of birth month every 2 years in odd or even year based on month of birth

Late renewal or reinstatement period for nonresident individual producer license?

Late renewal allowed for 30 days after expiration

Can a producer use a P.O. Box in their resident or business address?

No

Are individuals required to list their county as part of the address?

No

What addresses are required for individual license maintenance?

Residence, Business, and Mailing

State individual licenses include

Managing General Agent, Third Party Administrator, Limited Lines Self-Service Storage Producer, Workers’ Compensation Adjuster – Limited License, Crop Insurance Adjuster – Limited License, Life Settlement Broker, Vehicle Protection Product Warrantor, Independent Adjuster, Reins Intermediary Broker, Reins. Intermediary Manager, Insurance Producer, Limited Lines Motor Vehicle Rental Company Producer, Public Adjuster, Insurance Company - Foreign/Alien, General Agent, Subagent, Surplus Line Broker, Limited Lines Producer

State recognizes a licensing exemption for nonresident commercial lines producers with multistate contracts?

Yes

State broker license rule

Included in Producer License Class. Insurers are not required to appoint Brokers per NAIC PLMAInsurers are not required to appoint Brokers per NAIC PLMA

Requires pre licensing courses?

No

Prelicense education requirement

Fingerprints Required?

Yes, for Resident Licensing

Fingerprint Submission Details

Obtained from FieldPoint and valid for 90 days.
Applicant must be fingerprinted prior to the license being reviewed. Applicant must be fingerprinted within 7 days of submitting the application. Fingerprint instructions can be found online at https://cca.hawaii.gov/ins/producers/instructions_insurance_license/

State Pre-Licensing Exam Website

Pearson VUE

How Long are State Pre-Licensing Exams Active?

Two Years

Citizenship requirement details

If an applicant is not a US citizen, a copy of a valid work permit or permanent resident card must be submitted via NIPR's Attachments Warehouse.

Where to apply for resident license?

NIPR Gateway

Other licensing notes

Licensees must have a General Excise Tax License, as required under the tax laws for the State of Hawaii. Please contact the state Department of Taxation for more information.

What Transactions are Retaliatory Fees Applied to?

None

Submit Partial License Renewals through NIPR?

No

Has Personal Lines LOA?

Will be removing

Deadline to report personal data changes (address, name change, phone number, etc.)

A licensee must report a change of status to the Commissioner within 30 days of the change. Contact Change Request supported via NIPR Gateway.

Name Change Form

Individual and Business Entities can process via NIPR

Penalty for failure to timely report personal data changes

Failure to report a change of status will result in a penalty.

Agency

Can a sole proprietor be licensed as an entity?

Yes

DRLP must have active state license

Yes

DRLPs must cumulatively cover all LOAs in application

Yes

Agency Licensing renewals

90 days prior to expiration date, on the first day of the month until April 16th, odd year. Nonresidents are 90 days prior to expiration until April 16th, even-years.

Agency License required?

Yes

Affiliations: Indicates if producers selling on behalf of/through an entity must be formally affiliated with that entity and if the entity must notify the department of changes

No

Branch office

Branch office must be licensed

Deadline to report key business entity changes (address, dba, phone, email, etc.)

A licensee must report a change of status to the Commissioner within 30 days of the change and to the business registration division if the licensee is a business entity registered with the Department of Commerce and Consumer Affairs, or if the licensee has registered a trade name. Change of status includes a change of the following: I. legal name; II. assumed name; III. trade name; IV. business address; V. home address; VI. mailing address; VII. business phone number; VIII. business fax number; IX. business electronic mailing address; X. business website address; or XI. home phone number. Contact Change Request supported via NIPR Gateway.

Adjuster

Requires adjuster license?

Yes

Offers designated home state?

No

Reciprocity states

AK, AR, AZ, CT, GA, ID, KY, LA, ME, MI, MN, MT, NC, NH, NV, SC, UT, VT

Which states require an exam for reciprocity?

AL, CA, DE, FL, IN, MS, NY, OK, OR, PR, RI, TX, WA, WV, WY

Independent adjuster LOAS

No LOA Required

Independent adjuster fees

Licensing Fee: Either $165 or $210 depending on when you are born and the month that you are applying. See this sheet for more details: https://nipr.com/sites/default/files/2022-02/Hawaii%20-%202022%20Fee%20Schedule\_0.pdf Renewal Fee: $90.00 Late Renewal Fee: $270.00

Independent adjuster exam required?

Yes

Speciality adjuster renewal date

Biennially, on the 16th of the individuals birth month.

Public Adjuster Renewal Period

Licenses expire on the 16th of the individuals birth month, biennially.

Public Adjuster Details

Public adjusters require proof of a surety bond of $10,000.

Public Adjuster LOAs

No LOA required

Public adjuster fees

Licensing Fee: Either $165 or $210 depending on when you are born and the month that you are applying. See sheet for more details: https://nipr.com/sites/default/files/2022-02/Hawaii%20-%202022%20Fee%20Schedule\_0.pdf Renewal Fee: $90 Late Renewal Fee: $270

Public adjuster exam required?

Yes

Specialty Adjuster

Workers' Compensation Adjuster, Crop Insurance Adjuster

Specialty Adjuster Fees

Licensing Fee: Either $165 or $210 depending on when you are born and the month that you are applying. See this sheet for more details: https://nipr.com/sites/default/files/2022-02/Hawaii%20-%202022%20Fee%20Schedule\_0.pdf Renewal Fee: $90.00 Late Renewal Fee: $270.00

Specialty Adjuster Exam Required?

Yes

Specialty Adjuster Renewal Period

Biennially, on the 16th of the individuals birth month.

DHS Exam Required?

N/A

Requirements to Adjust a Worker's Compensation Claim

Workers Comp Adjuster License is offered. An exam will be required.

Address change request through NIPR?

Yes

Continuing Education

Total hours per renewal period

24

Renewal period

2 years

CE due before license renewal date?

Yes

License renewal date is

16th day of birth month

License renewal year based on...

Odd or even birth month

When is the CE due?

At least 15 days prior to license expiration.

How long before expiration does state send CE reminder?

60 days prior to expiration date

How long before expiration does state send CE reminder?

60 days prior to expiration date

Exemptions to CE

Those who have held an initial license for less than two years on first renewal is exempt from CE. Producers who add LOAs are required to complete the accompanying CE before the next renewal period. Hawaii also frequently issues waivers to requests from producers such as those on active military duty or undergoing chronic illness.

What if a producer missed the renewal date?

If the licensee is within 30 days of your Hawaiian resident insurance license, they can renew their license online if they have gotten up to date on your CE. After 30 days but within a year, they can renew subject to a reactivation fee. After 366 days, they will need to reapply as a new licensee, complete with a new insurance exam and everything.

CE instructors get credit for teaching courses?

Yes

Can rollover excess hours?

Yes

Amount of rollover credits allowed

https://cca.hawaii.gov/ins/continuing-education-ce-faq/

Ethics requirements

3 hours ethics or Hawaii law

Credits must be specific to major LOAs?

Yes

Major lines requirements

If you’re licensed solely in life, accident, and health (LAH), you must meet the three hours of ethics and 21 hours must be specific to LAH insurance education. If you’re licensed solely in property and casualty (P&C) or personal lines, you must meet the three hours of ethics and 21 hours must be specific to P&C insurance education. If you are licensed for LAH and P&C/ personal lines, you must meet the three hours of ethics, 10 credit hours of life, accident, and health insurance education, and 11 credit hours of property and casualty insurance education.

Flood-specific CE requirements

3 hours of NFIP course

LTC-specific CE requirements

8-hour initial certification, with 4 hours of LTC-specific training each renewal cycle thereafter

Annuity-specific CE requirements

One-time, 4-hour course

Adjusters

No, only producers need CE

Regulatory Updates

Hawaii Implements New Transaction Type to Process Primary Name Updates

Effective October 11, 2024, Hawaii will Implement new transaction types to process Name Change (Demographics) updates.

Hawaii Terminating Appointments Issued By Mistake

Effective ~~August 7, 2024~~, Hawaii will be terminating 4,100 Hawaii carrier appointments. It was discovered that appointments were migrated from a legacy system giving producers lines of authority they've never held.  Update: August 8, 2024 - The update that Hawaii planned to make on August 7, 2024, is now planned for August 8, 2024.

Hawaii Makes Resident and Nonresident Reinsurance Intermediary-Manager and TPA Changes

On July 19, 2024, Hawaii made changes to the requirements that were effective on June 21, 2024 for resident and nonresident reinsurance intermediary-manager and third-party administrator licenses. The Commissioner may require a reinsurance intermediary-manager to provide any report required by the Commissioner. Before a Third-Party Administrator license is issued, the administrator must file with the Commissioner and maintain a $100,000 surety bond for the first licensing biennial, and at least $300,000 for every subsequent license renewal.

Hawaii Issues Declaration from the State Insurance Commissioner Regarding Assistance of Nonresident Independent Adjusters in Response to the August 8, 2023 Maui Island Wildfire

Insurance Commissioner Gordon I. Ito authorizes temporary assistance of Nonresident independent Adjusters for the continued support of the affected communities and residents of the Maui Island wildfires. Full details can be found in the attached declaration.

Hawaii Issues Declaration Regarding Assistance of Nonresident Independent Adjusters

Pursuant to Hawaii Revised Statutes (“HRS”)§ 431:9-201(b), Insurance Commissioner Gordon I. Ito is issuing this declaration authorizing temporary assistance of nonresident independent adjusters due to fires across the State. The Insurance Commissioner has decided to allow nonresident independent adjusters to operate in the State temporarily to help handle the amount of work due to the fires. The Insurance Commissioner wants to ensure that adjusters and insurance companies can and will timely respond to property owners’ needs.  See attachment for full details.

Hawaii Adding Changes to Underlying License and Line of Authority Requirements

Effective September 15, 2023, new validations will be added for Hawaii to ensure underlying license and line of authority requirements are met. Life Settlement Broker must have a current license for at least one year as an Insurance Producer with a line of authority of ‘Life’ in Hawaii. Applicants renewing for the following license classes must hold an active Insurance Producer license in Hawaii. Reinsurance Intermediary Broker  Reinsurance Intermediary Manager  Managing General Agent 

Hawaii Contact Change Request Updates and Appointments and Terminations

Effective June 9th, 2023, Hawaii will allow applicants with no active resident license to electronically submit Contact Change Requests. Additionally, Appointer/Carrier FEIN will be mandatory for Appointments and Terminations

Hawaii Updates Appointment Mapping

As of February 14th, 2023, Hawaii added appointment mapping for Travel and Car Rental for companies that hold Marine and Transportation, and Vehicle.

Hawaii Application Expiration Date Extended

Those with a Hawaii application expiration date of December 16, 2022, will be extended to December 21, 2022, due to a system update needed.

Hawaii Appointments Update

During the SBS switch, Hawaii had an issue with migration for some Personal Lines and Surety appointments. Those appointments have been migrated back over to SBS.

Hawaii to Convert to State Based Systems

Beginning on November 8, 2022, through November 16, 2022, Hawaii will be completing the State Based Systems conversation and will be shut off.

Hawaii Introducing New Training Requirements

Beginning January 1, 2023, Hawaii will amend its training requirements to include a 4 credit training course and an additional one credit course.

Hawaii Removing Marine Transportation, Personal Lines, Surety, and Vehicle LOAs if Property and Casualty is Held

Effective Immediately, Hawaii will remove Marine Transportation, Personal Lines, Surety, and Vehicle LOAs if that licensee also holds a Property and Casualty LOA. This applies for both resident and nonresidents.

Hawaii Includes Marine Transportation, Personal Lines, Surety, and Vehicle LOAs when License Includes Property and Casualty

Resident and nonresident producer licenses that had the LOAs previously separated will no longer see those LOAs (MA, PL, SU, and VE) and only see P&C. There will be no changes to LOAs listed on licenses that have only PL or SU LOAs.

Hawaii Requires Reinstatement Fees to be Requested Electronically

As of March 21, 2022, Hawaii will require all reinstatements (nonrenewals or licenses surrendered within one year of inactivation) to be handled electronically. Checks will not be accepted.

Hawaii Announces Changes to Resident Producers Insurance Continuing Education Timelines

Hawaii announces a new timeline for completion of Continued Education courses. All active resident PROs (new or existing) must complete CE credit requirements before their renewal date. Additionally, if a new line of authority is added to a PRO's active license, the licensee must complete all required CE credit hours.

Surplus Lines Alert For Several Jurisdictions

Several states have released key information on Surplus Lines and can be found in the attached document.

Hawaii Terms and Durations Amendments for License and Registrations

Hawaii releases amendments that establish consistent terms and durations of license and registration. This allows for electronic processing of licensing, renewal, registration, renewal, and reinstatement fees.

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