AgentSync customers know the speed, efficiency, and cost-savings a modern producer licensing and compliance solution brings to their workflows. They also know a thing or two about the benefits of a holistic, modern insurance infrastructure, which is why we we understand (and are happy to hear) that we aren’t the only tech our customers hold close to their hearts.
While modern tech is relatively new to the insurance scene, it’s no longer uncommon for insurance businesses to rely on a tech stack, even if that tech stack is just a spreadsheet. A report released by Catalyit in April 2023 found that small agencies (characterized by less than $550,000 a year in revenue) use around six different technologies while large agencies (characterized by more than $5 million a year in revenue) use nearly double that.
Modern insurance businesses invest in a holistic tech stack
AgentSync is pretty great, but we’ll be the first to admit we can’t do everything. To truly stay up-to-date with the technology revolution sweeping the industry, insurance leaders should leverage modern solutions across various departements of their business, both in and beyond producer lifecycle management.
Think about your workflows. Are there areas of your work that feel tedious, repetitive, or just plain dysfunctional? Chances are, there’s a solution out there to help. And it doesn’t have to be as complex as you’re probably thinking. Take video conferencing, for example. Not only does technology like Zoom allow insurance professionals to work from home, but its recording feature also eliminates the need for notetaking and allows for easy distribution of information.
It may seem like a small update, but in a time when budgets are tightening and business leaders are looking for quick, low-lift ways to save time and money, anything that can improve employee productivity or simplify workflows is a win.
Don’t forget the importance of integrated solutions
Can you really get the full benefit of an agency management system if it can’t connect to your electronic signature tool? Your cybersecurity platform? Your digital payment solution? Maybe, but you’ll have a far easier time getting the most out of any tech tool you purchase if it can easily integrate with the technology you already have or may purchase in the future.
To illustrate the benefits of integrated technology, let’s explore an example from our favorite genre of tech: licensing and compliance managment systems.
With a modern compliance solution (aka AgentSync), the producer license management process goes from tedious, costly, error-prone, and painfully slow to automated and nearly instantaneous. But, all that efficiency can hit a dead end when a producer hits the background check stage.
Thankfully, plenty of companies provide electronic background checks. The real key, however, is finding a solution that can integrate background checks into the bigger picture. Because AgentSync seamlessly incorporates electronic background checks by Verified First into its workflows, insurance organizations using both solutions won’t see any slow downs when a producer reaches that point.
Integrated technology solutions remove bottlenecks in your workflows and benefit insurance organizations by:
- Increasing productivity
- Speeding up timely processes
- Reducing human error
- Reducing security risks
- Positively impacting reputation
- Eliminating data and information silos
- Reducing costs
What technology does an insurance organization need?
Whether you’re new to the insurance scene or your organization has been around for years and you’re looking to modernize, knowing where to start can be a little overwhelming. We may be biased, but we think our customers have a pretty solid understanding of the importance of a good tech stack. So, without further ado, here are four other modern tech tools that AgentSync customers love:
- An agency management system (AMS)
If you’re an independent agency, it’s pretty likely you’re already using an AMS to track your customers and organize your business workflows. In fact, based on the Catalyit report, 95 percent of independent agencies are currently using an AMS (regardless of vendor).
Agency management systems serve as a backbone for agencies to run their business more efficiently. With AMS software, agencies can automate their workflows to easily manage the large amounts of data flowing in and out of their business on a daily basis.
- A customer relationship management system (CRM)
Similar to an AMS, a CRM is a Software as a Service (SaaS) solution. However, as the name suggests, CRMs focus mainly on fostering stronger customer relationships. While it’s possible for an insurance organization to use both a CRM and an AMS, many AMS solutions come with a CRM piece built into them, negating the need to invest in both solutions.
This may contribute to the reason Catalyit found only 24 percent of independent agencies report using a CRM. However, that doesn’t mean insurance organizations should ignore the obvious benefits of this technology, including a comprehensive view of customer profiles and the ability to offer more personalized customer communications.
- A personal lines quoting platform
In today’s age, comparative rater technology is an essential piece of an insurance agent’s everyday business. A personal lines quoting platform uses customer information to populate a list of quotes for various insurance policies from different carriers, all in a matter of seconds.
This automated technology saves agents the time of manually tracking down different policies and quotes, helping them serve their clients faster and more efficiently. In turn, clients and prospects benefit from the ability to easily view policies with different coverages, features, and pricing and choose the one that best fits their unique needs.
- An electronic signature tool
As anyone in the industry knows all too well, insurance involves a lot of paperwork. And while many industry leaders have already pivoted to online documentation, there’s still the matter of tracking, reporting, processing, and signing online forms.
No matter where you fall in the insurance distribution channel, there’s a good chance you’ll benefit from the speed and efficiency of an electronic signature tool. If you haven’t already, join the AgentSync customers who’ve ditched the filing cabinet and automated their paper-based workflows.
While you’re at it, add an automated producer compliance solution to your tech stack
If you’re using any of these tech tools at your insurance organization, but you’re not using AgentSync to simplify your manual producer licensing and compliance processes, you’re missing out!
Whether that means you’re managing producer compliance by hand, or not at all (warning – this typically ends badly) you’re probably used to slow, tedious work where negative employee experiences and human errors abound. AgentSync’s solution can help you save money, reduce errors, and improve compliance. If you’re ready to update your agency, carrier, or MGA/MGU’s tech stack and stand out with impressively easy producer onboarding and license management processes, contact us or schedule a demo today.