Posted October 10.2025, Connecticut** **sent a reminder to surplus lines brokers that the diligent effort requirement remains in effect (to obtain coverage from admitted insurers before using the surplus lines market), except when coverage is placed through an unaffiliated wholesale surplus lines broker. 

Under the general rule, a diligent effort is met if the coverage is on the Commissioner’s Exportable List or declined by three authorized insurers, with supporting documentation maintained for the policy term and one additional year. 

Brokers are no longer required to submit quarterly diligent effort filings via OPTins, but must retain all relevant documentation and provide it upon request. All surplus lines premium tax filings and payments must continue to be submitted electronically through OPTins on the quarterly due dates of February 15, May 15, August 15, and November 15. Please see the following attachment for more information.

Our compliance experts are constantly searching for and analyzing industry updates. Their findings are then recorded in the Regulatory Updates section of the Compliance Library to explain how the update impacts the insurance industry. If a change impacts an AgentSync product, this will be highlighted to inform you that the product is being updated to ensure you remain in compliance.