Whether you’re trading in manual processes, spreadsheets, and paperwork for more modern insurance infrastructure, or your current solution just isn’t cutting it, you’ve come to the right place. Regardless of your starting point, this guide is for anyone who’s ready to seriously evaluate which producer management software will be worth their time and money.
As tempting as it may be to jump straight into evaluating potential solutions, you should begin by gaining clarity on where you are currently, where you want to be, and what’s driving you there (or holding you back!).
Answering these questions will help you prioritize your needs as you approach potential vendors. So, before you even begin evaluating potential solutions, consider the following questions.
1. What’s your “why”?
Begin with the end in mind. What is it that drove you to begin the search for a producer management solution in the first place? Maybe you’re hoping to prioritize compliance or to improve the producer experience. No matter the reason, knowing the pain points that kicked off the search for a new solution before you start evaluating potential vendors can help keep you from getting distracted along the way by functionalities you don’t truly want or need.
2. What’s your current state?
It’s safe to assume you started the search for a new producer management solution because at least some part of your current process just isn’t cutting it. Before you dive head-first into investigating new solutions, document key metrics across your operations (both the ones that are working and those that could use some help). Capturing requirements across all areas of your business helps you visualize what a better future state might look like.
3. What’s your ideal future state?
Once you’ve taken stock of your current state, think about what changes you’d like a new solution to address. You can use the data you’ve collected to set measurable targets for improvement. For example, if you’ve found that onboarding and credentialling a new agent currently takes you about two weeks, do you want to get that process down to one week? A couple of days? Be clear on expectations around things like time and cost savings before diving into product evaluations.
4. Is everyone aligned?
The last thing you want to do is spend a ton of time and resources vetting new solutions only to get to the end, ready to sign on the dotted line, and have the entire process come to a screeching halt when your internal stakeholders aren’t on the same page. Before you get too far into your evaluation, be sure you have company buy-in and that your organization is on the same page when it comes to investing in new tech.
Evaluate new solutions with confidence
As you begin the actual evaluation process, keep things like your current state, ideal future state, and key requirements top of mind. If you’ve done the work to accurately assess your insurance organization’s needs, then you should have what you need to choose a vendor that falls in your comfort zone and helps you accomplish your goals.
For a more detailed guide, including the top 10 functionalities of a good producer management software, check out our Buyer’s Guide to Producer Management Software. If you already know AgentSync is the producer management partner for you, reach out to one of our experts or schedule a demo today.