New Mexico Seal

New Mexico

state commissioner

Alice Kane

STATE phone
(505) 827-4349
STATE LICENSE DIVISION ADDRESS

Office of Superintendent of Insurance

Address

P.O. Box 1689

Santa Fe, New Mexico, 87504

Appointments & Terminations

Required to report appointments?

Yes

Permits Just-in-time (JIT) appointments?

Yes

Initial appointment deadlines

Within 15 days of contract execution or first business accepted by carrier

Initial appointment deadline rule

JIT appointments permitted. Appointments must be submitted within 15 days of the date the agent/agency contract is executed or the first piece of business is accepted by the carrier

Can be processed via nipr?

Yes

Fees for appointing a resident agency or individual?

$20 per LOA

Fees for appointing a nonresident agency or individual?

$20 per LOA

Appoint agencies?

No

Adjuster appointments via NIPR?

Yes

Appointment effective date can be specified?

No

Appointment effective date rule

Date the transaction is processed by the state.

State requires appointment renewal?

Yes

Appointment renewals via

Via NIPR Portal

When is the state renewal period?

January 2 through March 1

Appointment renewal fee

$20/LOA/Appointment

Licenses require appointment or affiliation?

Yes

Termination reasons

Voluntary termination; inadequate production; cancelled by general agent; death; company defunct or liquidation; company indebtedness; poor policyholder services; agent moved; appointed in error; cancelled for cause; request regulatory review

Termination date can be specified by carrier?

No

Termination Effective date rule

Date transaction is processed by the state

Termination notes

Agent must be appointed within 60 days of obtaining an agent’s license or license will be cancelled; agent must have an affiliation and/or appointment for license to remain active

Termination fee

No fee

Allows carriers to terminate the appointment if license has expired?

Yes

Can a not-for-cause termination notice be emailed?

Notices must be mailed

Licensing

Initial individual new license fee

Resident New License Insurance Producer: $30
Resident New License Surplus Lines Broker: $100
Nonresident New License Insurance Producer: $30
Nonresident New License Surplus Lines Broker: $100

License renewal fee

Resident Renewal Insurance Producer: $60 Resident Renewal Surplus Lines Broker: $200 Nonresident Renewal Insurance Producer: $60 Nonresident Renewal Surplus Lines Broker: $200

When does the resident individual producer license renewal period begin?

90 days before expiration

What is the resident individual producer license renewal date?

Last day of birth month every 2 years based on year of first state license issue

Late renewal or reinstatement period for resident individual producer license?

Late renewal allowed up to one year after expiration

When does the nonresident individual producer license renewal period begin?

90 days before expiration

What is the nonresident individual producer license renewal date?

Last day of birth month every 2 years based on year of first state license issue

Late renewal or reinstatement period for nonresident individual producer license?

Late renewal allowed up to one year after expiration

Can a producer use a P.O. Box in their resident or business address?

No

Are individuals required to list their county as part of the address?

No

What addresses are required for individual license maintenance?

Residence, Business, and Mailing

State individual licenses include

Bail Bond Property, Risk Retention Group, Solicitor, Motor Club, Independent Adjuster, Staff Adjuster, Limited Surety, Insurance Company, Insurance Producer, Insurance Consultant, Public Adjuster, Surplus Line Broker, Bail Bond Solicitor, Viatical Broker, Navigator, Temporary Insurance Producer, Surplus Line Insurer

State recognizes a licensing exemption for nonresident commercial lines producers with multistate contracts?

Yes

State broker license rule

Included in Producer License Class. Insurers are not required to appoint Brokers per NAIC PLMA

Broker license notes

"Broker" is a type of insurance producer who is not an agent of the insurer and who: a. acts as an independent contractor on behalf of the insured; and b. solicits, negotiates or procures insurance or annuity contracts or renewal, or continuation of these contracts, for insureds or prospective insureds other than the broker

Requires pre licensing courses?

No

Prelicense education requirement

No pre license education requirements

Background Check Required?

Yes – General background check

Fingerprints Required?

Yes, for Resident Licensing

Fingerprint Submission Details

Required with Application - Gemalto Cogent

State Pre-Licensing Exam Website

PSI Exams

How Long are State Pre-Licensing Exams Active?

One Year

Citizenship requirement details

Non-citizens of the U.S. will be reviewed by the state. Applicant must provide proof of Visa, Work Permit or Green Card to state of New Mexico. Fax documents to the Office of Superintendent of Producer Licensing Bureau (505) 827-4373 or email them to agents.licensing@state.nm.us.

Where to apply for resident license?

NIPR Gateway

What Transactions are Retaliatory Fees Applied to?

None

Submit Partial License Renewals through NIPR?

No

Has Personal Lines LOA?

Yes

Deadline to report personal data changes (address, name change, phone number, etc.)

Licensees must notify the Superintendent of a change in the licensee's legal name or address within 20 days of the change. Contact Change Request supported via NIPR Gateway.

Name Change Form

- Individual
- Business Entity

Penalty for failure to timely report personal data changes

Failure to timely notify the Superintendent of a change in legal name or address will result in a $50 penalty.

Travel license requires paper application?

Yes, if a nonresident producer applicant holds their resident travel license under a property and casualty line of authority

Travel license notes

If a nonresident producer whose resident state includes a travel qualification under a property and casualty line of authority applies for a New Mexico travel license, that producer will have to submit a paper application and will need additional documentation from their resident state to verify that travel falls under their property and casualty license.

Agency

Can a sole proprietor be licensed as an entity?

Yes

DRLP must have active state license

Yes

DRLPs must cumulatively cover all LOAs in application

Yes

Agency Licensing renewals

90 days prior to expiration until the expiration date. Late renewal grace period ends 30 days after expiration. After late renewal period, applicant must reapply through nonresident licensing.

Agency License required?

Yes

Affiliations: Indicates if producers selling on behalf of/through an entity must be formally affiliated with that entity and if the entity must notify the department of changes

Yes

Branch office

If branch has own name and taxID, must be licensed

Deadline to report key business entity changes (address, dba, phone, email, etc.)

Licensees must notify the Superintendent of a change in the licensee's legal name or address within 20 days of the change. Contact Change Request supported via NIPR Gateway.

Adjuster

Requires adjuster license?

Yes

Offers designated home state?

Yes

Reciprocity states

AL, AR, FL, ID, IN, KY (only for Independent Adjuster) , LA, MN, MT, NC, NH, NV, TX, UT, WA, WV, WY

Which states require an exam for reciprocity?

CA, FL, HI, NY, OK, PR, WY

Independent adjuster LOAS

No LOA required

Independent adjuster fees

Licensing Fee: $30 Reinstatement Fee: $30 Renewal Fee: $60 Late Renewal Fee: $120

Independent adjuster exam required?

Yes

Independent adjuster details

Partial renewals are not allowed. Effective June 16, 2023, New Mexico will only require public adjusters to hold a surety bond.

Public Adjuster Renewal Period

Biennially, on the last day of the individual's birth month

Public Adjuster Details

A $10,000 surety bond is required.

Public Adjuster LOAs

No LOA Required

Public adjuster fees

Licensing Fee: $30 Reinstatement Fee: $30 Renewal Fee: $60 Late Renewal Fee: $120

Public adjuster exam required?

Yes

Emergency adjuster details

In the event of an emergency, New Mexico may employ adjusters who are not licensed in this state but hold a valid adjuster license in their home or in a designated home state. The claims they can adjust are limited to the emergency.

Requires Staff Adjuster License

Yes

Staff Adjuster Reciprocal States

CT, DE, FL, KY, LA, NV, NH, NC, OK, RI, SC, TX, VT, WV, WY

Staff Adjuster LOAs

No LOA required

Staff Adjuster Fees

Licensing Fee: $30 Reinstatement Fee: $30 Renewal Fee: $60 Late Renewal Fee: $120

Staff Adjuster Exam Required?

Yes

Staff Adjuster Renewal Period

Biennially, on the last day of the individual's birth month.

DHS Exam Required?

Yes

Address change request through NIPR?

Yes

Continuing Education

Total hours per renewal period

24

Renewal period

2 years

CE due before license renewal date?

Yes

License renewal date is

Last day of birth month

License renewal year based on...

Year of first license issuance

When is the CE due?

Prior to license expiration.

How long before expiration does state send CE reminder?

90 days prior to expiration date

How long before expiration does state send CE reminder?

90 days prior to expiration date

Exemptions to CE

Resident producers who’ve held their license for 25 consecutive years are also exempt from CE requirements if they file the exemption on record with the commissioner's office.

What if a producer missed the renewal date?

Within 30 days of your license expiration, you can provide proof of CE and pay a late renewal fee. From 31 days to a year after the canceled or expired license, you can get current on CE and pay a license reinstatement fee. After a year, you will need to reapply for a license anew.

Ethics requirements

3-10

Flood-specific CE requirements

3 hours of NFIP course, one-time

LTC-specific CE requirements

8-hour initial certification, with 4 hours of LTC-specific training every two years

Annuity-specific CE requirements

One-time, 4-hour course

Adjusters

The following states do not have a CE requirement for adjusters and therefore cannot be selected as a DHS. NM will NOT accept: AZ, CT, HI, ME, MI, NY, SC, VT If you are a resident of one of the above states, you will need to take NM equivalence CE requirements in order to have a NM adjuster license Resident adjusters are required to complete 24 hours of continuing education (CE) every two years. The 24 hours must include at least 3 hours of Ethics

Additional line of business requirements

At least 3 CE credits must be earned in a physical classroom or other interactive setting. Stop loss insurance producers must have 8 hours CE in stop loss Producers transacting excepted benefits must have 2 hours of specialized training

Regulatory Updates

New Mexico Implements New Transaction Type to Process Name Updates

Effective February 14, 2025, New Mexico will implement a new transaction type to process Name Change (Demographics) updates.

New Mexico Invested Adviser Requirements for Renewal

Posted January 21, 2025, New Mexico sent a reminder about invested adviser requirements for renewal. Renewal fees were due December 31, 2024, and The Annual Form ADV and Annual Financial Statements are due March 31, 2025. Please see the attachment for more information.

New Mexico Resident and Nonresident License Updates

Effective April 1, 2025, New Mexico is clarifying the language regarding Producer, Adjuster, and other license classes for resident and nonresident, for individuals and business entity licenses. - Resident and nonresident Pharmacy Benefit Managers business entities will need to designate a Designated responsible licensed producers (DRLPs) - Resident and nonresident Staff adjusters must be terminated within 30 calendar days and no longer within 10 calendar days. Nonresident New Mexico updated language involving requirements of getting a license as a nonresident agent or broker if convicted of a felony involving dishonesty or breach of trust if that person has written consent from the Superintendent.  The individual must - Have the written consent of the home state;  - And provide acceptable verification to the Superintendent by an OSI-prescribed method. Resident The requirement for when a license needs to be reinstated has been updated to remove the option to retake the qualifying examination. A licensee must complete all required CE before submitting an application. For a resident adjuster license, if the applicant is a citizen of a foreign country, then the application must include proof the applicant is eligible to reside and work in the U.S.  Resident adjuster licensing made a change that each public adjuster must obtain separate proof of financial responsibility and may not rely on the bond of any other adjuster.

New Mexico Regulation and Licensing Department Securities Division Issues Order for Authorization of Remote Audits

Effective December 3, 2024, New Mexico Securities Division authorizes for the year of 2025, that Brokers / Dealers can conduct audits of single-agent branch offices remotely. This shall remain in effect until December 31, 2025, unless extended or rescinded. Please see the attachment for more information.  To conduct an audit of single-agent branch offices remotely, the following conditions must be met:

New Mexico Reminder Upcoming Annual Registration Renewal Fees

Posted November 19, 2024, New Mexico sent out a reminder about upcoming due dates for annual registration renewal fees (December 31, 2024). For timely processing, New Mexico advises renewal fees should be submitted on or before December 9, 2024. Please see the attachment for more information.

New Mexico Adding New Lines of Authority

Effective November 15, 2024, New Mexico will update its licensing framework as follows: - Current title holders will automatically receive the Escrow Line of Authority (LOA) alongside their existing Title LOA. - Independent and Staff Adjuster licenses will be changed to the Property and Casualty LOA. - New Lines of Authority for Insurance Consultants will include: - Fraternal - Fraternal Accident and Health - Fraternal Life - Fraternal Variable Life and Annuity - New exams will be introduced for: - Independent and Staff Adjusters (Workers Compensation and Public Entity) - Insurance Producers (Escrow) Update: November 15, 2024, due to unseen technical difficulties, this change wasn't able to go live on November 15, 2024. Once resolved, an update will be posted.

New Mexico Issues 2025 Company Appointment Renewal Dates

Posted October 4, 2024, New Mexico announces the company appointment renewal invoices will be available for payment from January 3, 2025 - April 30, 2025. The termination deadline is December 27, 2024. Please see the attachment for more information. Renewal Fees:  $20 per appointment

New Mexico Adopting Changes To Adjuster Licensing Requirements For Nonresidents

Effective April 1, 2025, New Mexico is adopting changes to adjuster licensing requirements for nonresidents. Please see the attachment for more information.

New Mexico Temporary Insurance Producer License

Effective August 30, 2024, New Mexico will issue temporary insurance producer licenses through NIPR. This offering is to circumvent New Mexico’s “blackout” period while they change Insurance Examination Vendors. Please see the following attachment for more details.

New Mexico Switches To PSI For Examinations

Effective August 27, 2024, New Mexico is no longer using Prometric to administer the New Mexico examinations. Moving forward, PSI will start administering the tests. Testing will be unavailable from October 21, 2024 - October 31, 2024. Please see the attachment for more information. Update - PSI has started allowing applications to register online via the link below. https://test-takers.psiexams.com/nmins/test

New Mexico Issues Emergency Order

On June 18, 2024, the Governor of New Mexico issued an emergency order to address fire emergencies in various parts of New Mexico. See attachment for full details.

New Mexico Updates Resident and Nonresident Licensing and Continuing Education Requirements

On January 23, 2024, New Mexico updated Licensing and Continuing Education (CE) Requirements for producers selling excepted benefits. 

The New Mexico Superintendent of Insurance Seeks Comment on Proposal for Producer and Adjuster Licensing Changes

On January 10, 2024, New Mexico sent out a request for industry comments on proposed producer and adjuster licensing changes. Comments can be sent to [osi-producerlicensingrulemaking@state.nm.us](mailto:osi-producerlicensingrulemaking@state.nm.us) by 4pm MST on January 26, 2024, for consideration. Please see attached for more information.

The New Mexico Office of Superintendent of Insurance to Host a Roundtable to Discuss Potential CE Regulation for Producers and Adjusters

On January 8, 2024, The New Mexico Office of Superintendent of Insurance will host a roundtable to discuss updates to both resident and nonresident licensing for producers and adjusters, including updates to requirements for continuing education. Please see attached for more information and to access registration link.

The State of New Mexico Regulation and Licensing Department Securities Division Issues Order for Authorization of Remote Audits

On December 6, 2023, New Mexico issued an order authorizing remote audits by Broker / Dealers of single agent branch offices in relation to 2024 annual audits.

The New Mexico Office of Superintendent of Insurance Announces Pharmacy Benefit Manager (PBM) License and Renewal Process Changes

Effective December 1, 2023, The New Mexico Office of Superintendent of Insurance announced via a bulletin, changes to the process of renewing applications and renewals for Pharmacy Benefit Managers.

New Mexico Issues 2024 Company Appointment Renewal Dates

The invoice renewal period for insurance Producer, Limited Surety Individual is Jan. 3, 2024 AM CT to March 1, 2024 3PM CT. The termination deadline is December 28, 2023.  **Renewal Fees: ** Individual Producers $20 / Appointment Limited Surety $20 / Appointment

New Mexico Securities Division Issues Annual Registration Renewal Fees and Payment Deadlines Reminder

Renewals must be completed by December 31, 2023. Renewal Fees should be submitted on or before December 7, 2023 to avoid unlicensed activity or penalty fees for late renewal. Please see attached for more information.

New Mexico Notice of a Cyber Incident Affecting Internal System Networks

On September 29, 2023, New Mexico sent an urgent notice indicating that it had detected a cyber incident on its network.

New Mexico to Extend License Expiration Dates

On September 29, 2023, New Mexico announced that licensees with an expiration date of September 30, 2023 will have their license expiration dates extended by two weeks. This extension will also apply to Continuing Education (CE). Licensees will have until the license expiration date to become compliant with Continuing Education.

New Mexico Issues Notice Extending Time to Pay Fraud Assessment

On August 29, 2023, New Mexico issued a Notice to all companies subject to the New Mexico Fraud Assessment.  The notice indicates New Mexico has extended the deadline to pay the New Mexico Fraud Assessment until October 2, 2023. See attachment for full details.

New Mexico Rescinds Bulletin Regarding Surplus Lines Export List

Effective immediately, producers shall perform the diligent search requirement, in accordance with existing guidance in 59A-14-3 NMSA and 13.19.2.17 NMAC, before placing insurance on the surplus lines market. 

New Mexico Surety Bond Requirement

Effective June 16, 2023, New Mexico will only require public adjusters to hold a surety bond. See attachment for full details.

New Mexico Clarifies its Adjuster Licensing Requirements

The Office of Superintendent of Insurance continues to receive inquiries related to the licensing of both resident and nonresident adjusters. These inquiries have revealed some discrepancies between the requirements set forth in Chapter 59A NMSA 1978, the New Mexico Insurance Code, and those contained in the Title 13 of the New Mexico Administrative Code. The Producer Licensing Bureau is currently working on an update and revisions to those provisions of Title 13 (Insurance) of the New Mexico Administrative Code administered by this Bureau, addressing the adjuster related discrepancies will be included in that process. In the meantime, given that state statute controls when an administrative rule conflicts with a statute, the Producer Licensing Bureau will be using statutory provisions when administering adjuster licensing requirements.  See attachment for full details.

New Mexico Issues 2023 Company Appointment Renewal Dates

The invoice renewal period for Insurance Producers and Limited Surety Individuals. is Jan. 1, 2023 - March 1, 2023 5PM CST. The termination deadline is December 28, 2022

New Mexico Adjuster Licensing Requirements

New Mexico releases a bulletin outlining when Designated Home State licenses are not accepted in initial licensing and renewals.

New Mexico Informs Users of Site Requirements

Effective June 15, 2022, the NMRLD MyLicense e-Government website will no longer work with internet explorer. They encourage users to setup Microsoft Edge to maintain access.

New Mexico No Longer Allows PO Boxes for Business Addresses for Individuals

Effective today, PO boxes will no longer be allowed as business addresses. Applicants with no resident license or a state code change that are updating their addresses will be deferred to the state to review.

New Mexico Reviews its Resident Licensing Requirements

For one to be a resident of the state, one must maintain a principal home in New Mexico and cannot hold a resident license in a different state. If the OSI has reason to believe that this requirement is not being met, additional documentation will be required to prove residency.

Wildfire Hotline Launched to Support Questions on New Mexico Wildfires

This hotline is launched by the office of the Superintendent of Insurance and will answer questions about insurance coverage for evacuees and victims of the New Mexico wildfires. This service is available 7 days a week 8AM-8PM on weekdays and 9AM-2PM on weekends. The number is (833) 485-1336.

New Mexico Prohibits Differing Commission Structures for the Sales of Qualified Health Plans

This is in response to other states creating commission structures based on the metal tier of health care plan sold. Incentivizing the sales of certain plans to minimize carrier risk is a violation of the law. Currently, there are no known commission structures of this sort in New Mexico. This warning is for awareness that a $10,000 penalty will be issued per violation.

New Mexico Adds Annuity Training Requirement

Producers who transact annuity products must now complete a one time, four hour CE credit annuity training course to comply with the insurer's requirements.

New Mexico Securities Division sends reminder on Registered Investment Adviser financial reporting and Annual ADV update

In addition to the basic renewal process and payment of renewal fees, New Mexico is requiring additional filings by March 31st. If the deadline is not met, a suspension and revocation of the license is possible. The form will need to be amended annually. Failure to complete all necessary filings may lead to license suspension and revocation. See the attachment for information on how to file.

New Mexico adopts ruling regarding Suitability in Annuity Transactions

New Mexico has reviewed the NOPR and the proposed replacement rules. The outcome of the review and proposed changes regarding suitability in annuity transactions are outlined in the state announcement attached in the expanded view.

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